ROVOS RAILPretoria → Victoria Falls
Capital Park, Pretoria → Victoria Falls, Zimbabwe
·
3 nights · 12–15 Sep 2026
·
Train Pride of Africa
79
days to depart
Executive Dashboard
Rovos Rail Tours · the season at a glance · all trains, all departures.
The full platform · every business function
One click to any desk — strategy to footplate. Nothing hidden behind menus.
Strategy & Finance
Executive
Season-wide KPIs & the attention list
Company Finance
Group P&L, occupancy, contribution
Revenue Management
Pricing, yield & channel mix
Departure Finance
Per-departure budget & break-even
Resources
Carriage sets & clash resolution
Commercial & Guests
Departures & Season
The 36-departure calendar
Sales & Reservations
Cabin grid & bookings
Guest CRM & Loyalty
Profiles, preferences, loyalty
Marketing & Comms
Campaigns & guest comms
Operations
Command Center
Departure readiness & blockers
Ops & Pathing
Legs, dwell times, pathing
Crew Pool
96 crew, skills & deployment
Crew & HR
Roster, certs & handover
Message Centre
Live comms with train & loco
Engineering
Fleet & Stock
Carriages & locomotives
Train & Traction
Loco roster & banker plan
Fleet & Maintenance
Defects & service schedule
Procurement & Supply
Provisioning & stores
Hospitality
Hospitality
Menus, covers & service
Excursions & Partners
Game drives & partners
Governance
Compliance & Safety
Permits, border, safety
Security
Access control & incidents
Quality & Standards
Audits & service scores
Sustainability
Water, energy & waste
Departures · this year
—
across 13 journeys
Season occupancy
—%
computing…
Fleet in service
3 / 4 sets
1 set in overhaul
Season revenue (proj.)
—
illustrative · planning figure
Next departures
| Journey | Depart | Train set | Sold | Status |
|---|
Needs attention
${ICO.warn}
Fleet clash · 14 Sep
Two departures request the Royal carriage set. Resolve in Fleet.
${ICO.warn}
Visas · Vic Falls 12 Sep
4 Zimbabwe visas outstanding — blocks publish.
${ICO.warn}
Overhaul slipping
Pride of Africa IV bogie certification due before Namibia 11 Oct.
Departures & Season
A year of scheduled departures across the 13 Rovos journeys. Click one to open its planning.
| Journey | Route | Nights | Depart | Train set | Sold / 72 | Status |
|---|
Fleet & Stock
Train sets and rolling stock, allocated across the season. Conflicts surface here.
| Set | Composition | Status | Current allocation |
|---|
Crew Pool
The company roster — train managers, chefs, hospitality, engineers — assigned across departures.
| Role | In pool | On assignment | Available |
|---|
Resources
Every resource the season consumes — fleet, locomotives, crew and supply — planned and tracked across all departures.
Fleet utilisation
75%
3 of 4 sets in service
Crew utilisation
64%
61 of 96 on assignment
Open conflicts
3
across the season
Provisioning lead
21 days
min order horizon
Resource utilisation across the season
| Resource | Pool | Committed | Available | Peak / status |
|---|---|---|---|---|
| Carriage sets | 4 (1 overhaul) | 3 | 0 | Clash · 14 Sep |
| Royal carriages | 4 (1 overhaul → 3 svc) | 3 | 0 | Contended · 14 Sep |
| Locomotives · diesel (own) | 6 | 4 | 2 | OK |
| Steam loco · Capital Park | 2 | 1 | 1 | OK |
| Train Managers | 8 | 5 | 3 | OK |
| Executive Chefs | 9 | 6 | 3 | OK |
| Hospitality crew | 38 | 26 | 12 | Tight · Sep peak |
| Cellar · cases | 600 | 480 | 120 | Stocked |
| Excursion vehicles · Hwange | 8 | 6 | 2 | 2 rotations |
Conflicts to resolve
3 open${ICO.warn}
Royal carriage clash · 14 Sep
Victoria Falls and Cape Town departures both request the Royal carriage set. Re-allocate or substitute a Deluxe car.
${ICO.warn}
Hospitality crew · September peak
12 available against 3 concurrent departures — roster overlap on the 20th.
${ICO.warn}
Overhaul slip · Pride of Africa IV
Bogie certification due before Namibia 11 Oct frees the 4th set.
Company Finance
Season P&L roll-up across all departures. Figures illustrative for planning.
Season revenue
—
projected
Direct cost
—
crew · fuel · provisioning
Contribution
—
direct · before overhead
Avg occupancy
—%
season to date
Contribution by journey class
illustrative · planning| Class | Departures | Avg occupancy | Contribution share |
|---|---|---|---|
| Flagship · Cape Town · Victoria Falls · Durban | 18 | 84% | |
| Extended · Namibia · Collage · Southern Cross | 9 | 79% | |
| Epic · Dar es Salaam · Trail · Copper · Trilogy | 6 | 76% | |
| Charters & specials | 3 | — |
Revenue Management
Yield, fare classes and channel mix for this departure.
Avg fare / guest
R170k
illustrative
Occupancy
58 / 72
81% sold
Agent / direct (blended)
62%
blended channel share
Days to depart
79
hold rate easing
| Suite class | Inventory | Sold | Rate (pp/night) | Channel |
|---|---|---|---|---|
| Royal | 4 | 3 | R72k | Direct + agents |
| Deluxe | 20 | 16 | R56k | Agents |
| Pullman | 12 | 10 | R44k | Direct |
Fleet & Maintenance
Rolling-stock readiness sign-off for the allocated set.
Pride of Africa I · readiness
2 openLocomotive (diesel)Certified
Royal carriage · bath plumbingService due · 04 Sep
Bogie inspectionPassed
Generator carFuel filter pending
Air-con (gas-filled)All cars OK
Procurement & Supply
Provisioning, cellar, fuel/water and restock points along the route.
| Order | Supplier | Load point | Status |
|---|---|---|---|
| Cellar · SA wine selection | Cape cellars (consolidated) | Pretoria | Confirmed |
| Fresh provisioning | Rovos commissary | Pretoria + Bulawayo | In progress |
| Diesel · traction | Host network (NRZ) | Bulawayo yard | In progress |
| Water top-up | Network watering points | Daily en route | Confirmed |
Guest CRM & Loyalty
Guest relationships — repeat guests, VIPs, occasions, pre/post-trip.
Repeat guests
15 / 58
26% returning
VIP / honours
3
flagged for the manager
Occasions
2
1 anniversary · 1 birthday
Pre-trip pack
Scheduled
7 days out
Guest snapshot
feeds the in-room app & the Manager| Guest | Suite | Status | Note |
|---|---|---|---|
| Mr & Mrs Abrahams | R1 · Royal | Returning ×3 | Anniversary · champagne at turndown |
| Dr L. Mokoena | R2 · Royal | VIP | Wine list pre-selected |
| Mr & Mrs Pillay | R4 · Royal | Returning ×2 | Vegetarian · both covers |
| Pullman group (4) | P1–P4 | New | Zimbabwe visas outstanding |
Compliance & Safety
Immigration, customs, insurance, medical & risk for this departure.
Passports collected
54 / 58
4 outstanding · Pullman group
Zimbabwe visas
54 / 58
4 pending · due 14 Aug
Travel insurance
58 / 58
All covered (compulsory)
Risk level
Low
2 weather watch items
Border & immigration
Musina / BeitbridgeSA exit · MusinaDay 1 · 19:30
Zimbabwe entry · BeitbridgeDay 2 · online rail immigration
Customs manifestReady on board
Outstanding visas4 · Pullman group
Safety & medical
Onboard medical kit + AEDAboard
Train Manager first-aidLevel 3 · current
Anti-malarial advisoryIssued · Zimbabwe (malaria area)
${ICO.warn}
Washaway watch · km 470
Heavy rain forecast — confirm culvert inspection.
Security
Guest, asset and cross-border security for the departure.
Station security · Capital ParkStanding
Safe / valuablesElectronic safe per suite
Station stops · shutters protocolBriefed to crew
Remote-line riskMonitored
Quality & Standards
The world-class bar — service standards, audits, guest feedback.
Last guest rating
4.9 / 5
prior departure
Standards checklist
92%
pre-departure audit
Open actions
3
from last audit
Mystery-guest
Scheduled
this season
Open standards actions
3 openTurndown timing · prior departure feedbackSteward brief updated
Wine-pairing consistencySommelier review · 04 Sep
Cabin amenity restock standardClosed
Sustainability
Conservation, community and environmental footprint for the journey.
Park concession feesHwange · paid
Local sourcingSA cellar + provisioning
AmenitiesBiodegradable / recyclable
WaterUsed responsibly · refill points
Community / conservationPark & community partners
Marketing & Guest Comms
Departure publishing, collateral and the pre-trip guest experience.
Status
Draft
not yet published
Collateral
3 / 5
2 assets pending
Pre-trip emails
0 sent
welcome series scheduled
Guest app
Linked
in-room tablets
Publishing checklist
${CHK(true)} Itinerary & pricing lockedDone
${CHK(true)} Hero imagery & route mapDone
${CHK(false)} Agent rate sheetIn progress
${CHK(false)} Final compliance sign-offBlocked · visas
Comms
Planning ↔ Train Manager ↔ Driver · chat, voice notes, media & live calls · survives coverage gaps
Guests booked
58 / 72
81% of capacity · 14 berths open
Suites allocated
29 / 36
3 Royal · 16 Deluxe · 10 Pullman
Journey
3 nights
Pretoria → Victoria Falls · 1 400 km
Projected revenue
R9.86m
illustrative · 58 × avg fare
Readiness checklist
5 of 8 complete${CHK(true)} Route & pathing approved (Transnet / NRZ slots)Confirmed
${CHK(true)} Locomotive & build assignedConfirmed
${CHK(true)} Cabin inventory loadedConfirmed
${CHK(false)} Excursion vendors contracted (2 pending)In progress
${CHK(false)} Crew roster finalisedIn progress
${CHK(false)} Provisioning & cellar order placedNot started
Needs attention
${ICO.warn}
Zimbabwe visas — 4 guests
Passport details outstanding for the Pullman group. Due 14 Aug.
${ICO.warn}
Excursion capacity · Hwange
Game drive seats 48 — 58 guests booked. Run two vehicle rotations at The Hide.
${ICO.warn}
Dietary
2 halaal, 2 gluten-free + 3 vegetarian to confirm with the executive chef.
Route at a glance
Pretoria${ARR}Beitbridge${ARR}Bulawayo${ARR}Hwange${ARR}Victoria FallsNorthbound on the Pride of Africa: depart the private Rovos Rail station at Capital Park, cross the Limpopo to Beitbridge for the Zimbabwe border, run via Bulawayo, and take an afternoon game drive at Hwange before arriving Victoria Falls. Open Ops & Pathing to edit legs, dwell times and excursions.
Itinerary
Day-by-day legs, dwell times and on-route excursions.
Train & Traction
Consist configuration and the locomotive plan across each rail network.
16 cars36 suitesMax 72 guestsGenerator + staff + kitchen
Suite cars
7
1 Royal · 4 Deluxe · 2 Pullman
Public cars
5
2 dining · lounge · obs · club
Service cars
4
kitchen · staff · generator · loco
Locomotive roster & handover
2 handovers| Section | Traction | Network authority | Handover |
|---|---|---|---|
| Capital Park departure | Steam · Rovos heritage loco | Rovos (own yard) | Detach at Pretoria limits |
| Pretoria → Beitbridge | Diesel · Rovos own | Transnet Freight Rail (SA) | Beitbridge border |
| Beitbridge → Victoria Falls | Diesel · host loco | NRZ (Zimbabwe) | journey end |
| Banker · Matabeleland grades | Banker: required on grades · NRZ provides | NRZ (Zimbabwe) | On requirement |
Traction & pathing check
Trailing load16 cars · ~640 t (est.)
Train length~450 m (est.)
Steam departureCapital Park only · diesel en route
Path slotsTransnet ✓ · NRZ applied
Single-line workingNRZ slot priority · cross at loops
Cabins & Guests
Suite inventory and guest allocation. Click a suite to assign.
Booked
Held
Open
Royal Suite · 1 car — half-carriage suite, private lounge & Victorian bath (±172 ft²)
Deluxe Suite · 4 cars — ±108 ft²
Pullman Suite · 2 cars — ±76 ft²
Dining & Service
Per-day service plan across the two dining cars.
| Day | Service | Car | Menu theme | Covers | Sittings | Status |
|---|
Dietary flags
9
3 vegetarian · 2 halaal · 2 gluten-free · 2 other
Cellar lines
38
All-inclusive South African selection
Dress nights
3
Formal dinner · every night
Excursions
Off-train experiences — vendor, capacity and contract status.
Crew Roster
On-board team assigned to this departure.
| Name | Role | Car / Station | Boarding | Status |
|---|
Budget & Occupancy
Revenue, cost lines and margin for the departure.
Revenue (projected)
R9.86m
illustrative · 58 guests booked
Direct cost
R2.61m
crew, fuel, provisioning, excursions
Contribution
R6.35m
~64% margin · after agent commission
Break-even
16 guests
cleared — 42 above break-even
| Line item | Category | Unit | Qty | Amount |
|---|